Shipping Policy

🎉 Exciting Shipping News!

We now offer worldwide shipping for all Kivvi Tales characters, furniture, and tiny treasures. 🌍✨


💵 Delivery Fees
United States
  • Orders under $100$5 shipping fee

  • Orders $100 and aboveFree shipping

Other Regions
  • Orders under $20$4 shipping fee

  • Orders $20–$99.99$2 shipping fee

  • Orders $100 and aboveFree shipping


✈️ Estimated Delivery Times

Please note these timeframes are estimates. Actual delivery times may vary due to carrier delays or customs processing.

  • United States: 6–12 business days

  • United Kingdom: 6–10 business days

  • Canada: 8–15 business days

  • Australia: 5–10 business days

  • Other Countries: 7–15 business days


🧾 Taxes & Duties

Import taxes or duties (if applicable) are the responsibility of the customer.
For specific information, please contact your local customs office.


🛑 Order Changes or Cancellations

Once your order is placed, you will receive a confirmation email and our team will begin packing your Kivvi Tales goodies right away.
If you need to change or cancel your order, please contact us as soon as possible:

📧 support@kivvitales.com

We will do our best to assist before the order ships.


🔍 Order Tracking

Once your package is shipped, we will email you a tracking number.
You can use it to track your order on our website, or you may contact us anytime at:

📧 support@kivvitales.com

Our team replies within 24 hours.


🛒 Your Experience Matters to Us

Delivery times may vary depending on your location, but we promise to make your Kivvi Tales unboxing experience magical.
Thank you for supporting our tiny world! 🌿🏡✨